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Use the PACE meter

At the top of your 1on1 you will see the PACE meter or the  Performance, Alignment, Competence and Engagement chart (previously known as the EPA meter). Before a 1on1, both manager and team member can use the PACE meter to rate the team member on each of these measurements.

Performance: the quality of the their work.
Alignment: how in sync they are with company and team objectives and priorities.
Competence: the knowledge and skills they need for their role.
Engagement: how much they contribute to the company and their team.

This can be a great way to start a conversation about gaps in perception – if the member rates themselves as a 3 but the manager thinks they are a performing at a 5, then perhaps the member is feeling unmotivated or unappreciated. If the opposite occurs, then perhaps the team member thinks they're doing great work, but the manager believes they have misaligned priorities and are doing the wrong work.

When you adjust the four sliders, you will see suggested meanings for each rating. Don't take the rating too seriously; just select what you're feeling and address the gaps from there.

The PACE meter allows the manager and team member to visualize ratings over time; the chart gets more powerful and insightful the more 1on1s you conduct in Workboard.

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